EVA Companion

The AI-Powered Knowledge Base Assistant

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EVA Companion provides instantaneous answers to workers' queries right from their desktops. No more time-consuming research or waiting for assistance from colleagues. Workers in various departments such as SNAP, Medicaid, Child Support, Fiscal, and IT consult EVA Companion for answers to their questions.

Find the Answers to your Questions Instantstaniously

EVA Companion is supporting agencies across the country with improved efficiency. See how it can help your agency achieve more.

Chat assistance

Provide personal guidance for workers across all experience levels through a user-friendly chat interface.

Policy expertise

Supply guided training and access to an agency-specific knowledge base to improve workers' skills, consistency, and confidence with policy and procedures, all in one convenient place.

Technology training

Offer technology assistance to workers using agency training materials and reference manuals to address their technology-related questions.

Quality assurance

Perform quality checks, ensuring consistency, compliance with regulations, and reduced assessment errors.

What You can do with EVA Companion

EVA Companion can store up to
documents within each data source.

Supported Formats

  • PDF

  • TXT

  • MD

  • HTML

  • DOC

  • DOCX

  • CSV

  • XLS

  • XLSX

SNAP Timeliness improved from 55% to
%

The Results Speak 

Greene County DSS, NY

Greene County DSS achieved SNAP timeliness improvement from 55% to 85% and a reduction in late cases from 24% to 0%.

"AI can speed up decision-making with data just a click away instead of waiting for monthly or year-end reports. Our community expects us to provide excellent customer service with a personal touch; they are our neighbors. AI will give us more time to do that."

Jennifer Jones
Commissioner, Lewis County, NY
Department of Social Services

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