Privacy Policy

TipCo Automated Systems
Last Updated: June 29, 2026

1. Introduction

TipCo Automated Systems (“TipCo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to tipcoautomatedsystems.ai (the “Website”). This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using the Website, you agree to the practices described in this policy.

This Privacy Policy applies only to the Website. It does not govern data collected through TipCo’s EVA product suite (EVA Phone, EVA Texting, EVA Companion, EVA Interview, EVA R&R) when deployed by a government or public-sector agency under a separate services agreement—that data is governed by the applicable customer contract and any related data processing terms.

2. Information We Collect

We may collect the following categories of information when you interact with the Website:

  • Contact information you provide voluntarily, such as your name, email address, phone number, job title, or organization, when you fill out a contact form, request a demo, or subscribe to updates
  • Information submitted through our website forms, including any details you choose to share about your agency or use case
  • Technical information collected automatically, such as IP address, browser type, device type, pages visited, and referring URLs, gathered through cookies and similar technologies (see Section 5)
  • Comments or feedback you submit directly to us

We do not knowingly collect sensitive personal information—such as case-level data about clients of human services agencies—through the Website. The Website is a marketing and informational resource; it is not a portal for submitting confidential or case-related information.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and demo requests
  • Provide information about TipCo and the EVA product suite
  • Improve the content, usability, and performance of the Website
  • Send updates, newsletters, or marketing communications where you have consented to receive them
  • Maintain the security and proper functioning of the Website
  • Comply with applicable laws and legal obligations

Contact form submissions on the Website are collected and managed through our website’s form software (Fluent Forms Pro) and stored within our WordPress site backend. We do not currently use a separate third-party Customer Relationship Management (CRM) or marketing automation platform to manage these submissions.

4. AI-Assisted Features

The Website does not currently include any live chat, AI assistant, or interactive product demo widget. The only way to submit information through the Website is via our standard contact form. If we add an AI-assisted feature to the Website in the future, we will update this Privacy Policy to describe what information it collects and how it is used.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Website and understand how visitors use it. These may include:

  • Essential cookies needed for basic site functionality
  • Analytics cookies (such as Google Analytics) that help us understand visitor behavior in aggregate
  • Preference cookies that remember settings or display choices

You can control or disable cookies through your browser settings; disabling certain cookies may affect Website functionality. The Website is informational and does not process payments, sell products, or operate a shopping cart.

6. Third-Party Services

We may use trusted third-party service providers to operate and improve the Website, including analytics providers (e.g., Google Analytics), website hosting, and forms or CRM tools. These providers may collect information via cookies or similar technologies, subject to their own privacy policies. We do not sell your personal information to third parties.

Where we use Google services such as Google Analytics, Google’s use of collected data is governed by Google’s own privacy and advertising policies. You can manage Google ad personalization, or opt out of Google Analytics tracking, through Google’s published settings pages.

7. Data Retention

We retain personal information collected through the Website for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, or as required by law.

8. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction, including encryption in transit (SSL/TLS) and restricted internal access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If we become aware of a security incident affecting your personal information, we will notify affected individuals and take appropriate steps in accordance with applicable law.

9. Your Privacy Rights

Depending on where you live, you may have rights under state privacy laws (such as the California Consumer Privacy Act/California Privacy Rights Act and similar laws in other states), including the right to:

  • Know what personal information we have collected about you
  • Request access to, or a copy of, that information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of the “sharing” of personal information, where applicable

We do not sell personal information in the conventional sense. To the extent any tracking technology on the Website is considered “sharing” under applicable law, you may opt out using your browser’s cookie settings or by contacting us using the information in Section 14.

If you are located outside the United States, please note the Website is operated in the United States, and any information you provide will be processed here.

10. Children’s Privacy

The Website is not directed at children, and we do not knowingly collect personal information from children under 13, in accordance with the Children’s Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Email Communications

If you sign up to receive emails from us, we will:

  • Not use false or misleading subject lines
  • Identify marketing messages as advertisements where applicable
  • Include our physical business address in marketing emails
  • Honor unsubscribe requests promptly

You may unsubscribe at any time using the link in any marketing email, or by contacting us directly.

12. Accessibility

We are committed to making the Website accessible to everyone. Please see our Accessibility Statement for details on our approach to WCAG 2.1 Level AA conformance and how to report accessibility barriers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us by sending us a message from our Contact page.

15. Related Policies

This Privacy Policy should be read alongside our:

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