Solutions

AI with Empathy Starts Here

Our flagship EVA solutions—EVA Phone, EVA Companion, EVA Interview, and EVA R&R—are purpose-built to address the growing demand for secure, automated solutions within organizations. Powered by AI and advanced technology, EVA helps overburdened staff manage increasing workloads more efficiently and effectively.

By streamlining processes and improving accuracy, EVA enables organizations to better serve their communities while meeting critical timeliness and compliance requirements.

With EVA’s support, organizations are able to:

Streamline eligibility intake and verification

Provide 24/7/365 self-service access

Alleviate administrative strain on limited staff

Prioritize meaningful, high-value client interactions

EVA Phone

EVA Phone automates responses to phone inquiries and real-time translation to improve the customer experience.

EVA Phone answers

of daily inbound calls using publicly available data, rising to 60–75% with data integration. EVA Phone allows agencies to repurpose staff to do more meaningful work!

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"With EVA, every call is recorded, stored, and transcribed. We have tripled our documentation ability."

Sarah Merrick
Commissioner, Onondaga County Department of Social Services (NY)

EVA Companion

EVA Companion provides instantaneous answers to workers' queries right from their desktops.

EVA Companion can store

documents per assistant.

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EVA Interview

EVA Interview streamlines the application process for services and assistance, completes related forms, recites federally mandated notices, and records customer audio signatures.

When EVA Interview completes

of your interviews automatically, your team isn't just saving time, they're redirecting it toward the people and decisions that need a human touch.

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EVA R&R

EVA R&R (Rights and Responsibilities) automatically recites federally mandated rights and responsibilities, captures customer audio signatures to verify their understanding, and saves staff 8–15 minutes per case.

EVA R&R saves staff approximately

minutes per interview.

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Our Industries

We proudly serve the public sector across a range of critical government and community-focused agencies. Our deep experience across these industries means we understand the unique challenges, compliance requirements, and community responsibilities that come with serving the public good.