EVA Companion
The AI-Powered Knowledge Base Assistant
EVA Companion provides instantaneous answers to workers' queries right from their desktops. No more time-consuming research or waiting for assistance from colleagues. Workers in various departments such as SNAP, Medicaid, Child Support, Fiscal, and IT consult EVA Companion for answers to their questions.
Find the Answers to Your Questions Instantaneously
EVA Companion is supporting agencies across the country with improved efficiency. See how it can help your agency achieve more.
Chat assistance
Provide personal guidance for workers across all experience levels through a user-friendly chat interface.
Policy expertise
Supply guided training and access to an agency-specific knowledge base to improve workers' skills, consistency, and confidence with policy and procedures, all in one convenient place.
Technology training
Offer technology assistance to workers using agency training materials and reference manuals to address their technology-related questions.
Quality assurance
Perform quality checks, ensuring consistency, compliance with regulations, and reduced assessment errors.
What You Can Do with EVA Companion
Supported Formats
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PDF
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TXT
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MD
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HTML
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DOC
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DOCX
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CSV
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XLS
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XLSX
Greene County DSS, New York
Greene County Department of Social Services (DSS) achieved SNAP timeliness improvement from 55% to 85% and a reduction in late cases from 24% to 0%.
"AI can speed up decision-making with data just a click instead of waiting for monthly or year-end reports. Our community expects us to provide excellent customer service with a personal touch; they are our neighbors. AI will give us more time to do that."
Jennifer Jones
Commissioner, Lewis County, NY
Department of Social Services