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Real Results, Real Stories: How New York Counties Are Using EVA to Transform Benefits Delivery

Real Results, Real Stories: How New York Counties Are Using EVA to Transform Benefits Delivery

At the New York Public Welfare Association's (NYPWA) 2026 Winter Conference, TipCo moderated a panel session that didn't feel much like a typical conference presentation. There were real conversations, metrics,...
The SNAP Error Rate Fix Nobody's Talking About: Give Workers More Time

The SNAP Error Rate Fix Nobody’s Talking About: Give Workers More Time

If you work in health and human services, you already know what payment error rates are, and you probably know that the stakes around them just got a lot higher....
TipCo All Staff: Reflecting on 2025, Building Momentum for 2026

TipCo All Staff: Reflecting on 2025, Building Momentum for 2026

The TipCo team gathered for our annual All Staff meeting to reflect on 2025 and plan for an exciting year ahead. We celebrated accomplishments, welcomed new teammates, shared updates, and...
TipCo Partners with Johnston County DSS to Modernize Service Delivery

TipCo Partners with Johnston County DSS to Modernize Service Delivery

TipCo is thrilled to share our newest partnership with Johnston County Department of Social Services (DSS) in North Carolina where we’re implementing EVA to support program areas that heavily rely...
Empowering Change: A Conversation with Commissioner Jennifer Jones on Using AI To Improve Agency Efficiency and Effectiveness

Empowering Change: A Conversation with Commissioner Jennifer Jones on Using AI To Improve Agency Efficiency and Effectiveness

TipCo Automated Systems is proud to partner with a group of visionary leaders in the health and human services (HHS) sector, particularly focusing on women who are spearheading change in their...
Modernizing Human Services: How EVA Is Helping County Agencies Prepare for What’s Next

Modernizing Human Services: How EVA Is Helping County Agencies Prepare for What’s Next

Across the country, human services agencies are facing a pivotal moment. With rising demand, outdated systems, and new federal legislation on the horizon—including the anticipated changes from HR1—leaders are rethinking...
Empowering Efficiency: A Conversation with Commissioner Jesica Prievo on Using AI to Assist Clients and Staff

Empowering Efficiency: A Conversation with Commissioner Jesica Prievo on Using AI to Assist Clients and Staff

TipCo Automated Systems is proud to partner with a group of visionary leaders in the health and human services (HHS) sector, particularly focusing on women who are spearheading change in their...
Olmsted County Partners with TipCo to Transform Human Services Delivery

Olmsted County Partners with TipCo to Transform Human Services Delivery

TipCo is excited to announce a new partnership with Olmsted County Family Support & Assistance to implement EVA across the department—including Medicaid, SNAP, Cash Assistance, Childcare, and Child Support programs.  “Our clients’...
Madison County DSS Partners with TipCo to Enhance Service Delivery and Efficiency

Madison County DSS Partners with TipCo to Enhance Service Delivery and Efficiency

TipCo is thrilled to announce a new partnership with Madison County Department of Social Services (DSS) in New York as they implement EVA to enhance service delivery across their Financial...
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