Blog
Where Automation Meets Purpose
Explore industry insights, automation best practices, and expert perspectives designed to help organizations work smarter.
All
- All
- Latest News
- Partnerships
- Technology
- Thought Leadership
- Women in AI
Understanding SNAP Error Rates: Challenges, Impacts, and Solutions for State Agencies
The Supplemental Nutrition Assistance Program (SNAP) plays a vital role in supporting food security for millions of Americans. In fiscal year 2023, the overpayment error rate for SNAP was 10.03...
How to Improve Efficiency in Your Government Agency: A Guide
Efficiency in government agencies is essential for delivering high-quality public services, optimizing resources, and maintaining staff morale. In a sector where demands are increasing and budgets are often stretched, improving efficiency can...
Balancing Opinions on AI in Government: Analysis and Case Study Insights
AI is poised to revolutionize how we work and learn for three key reasons. First, early studies in September 2023 demonstrated significant productivity boosts, with AI users achieving a time...
SNAP as an Anti-Poverty Tool
Economic security programs like Social Security, food assistance, tax credits, and housing assistance play a crucial role in alleviating short-term poverty and improving long-term outcomes for children. These programs have...
Early Insights from the ACCESS Initiative: Summary and Commentary
The Aligned Customer-Centered Ecosystem of Services & Supports (ACCESS) initiative is a two-year project led by the American Public Human Services Association (APHSA) in collaboration with the National Association of...
EVA Goes Live in Jefferson County, New York Department of Social Services
We are thrilled to announce that EVA is officially live in Jefferson County’s Department of Social Services! Since the launch last week, staff have already reported significant time savings. With the...
Navigating Generative AI: Understanding, Governance, and Applications
As the world delves deeper into the realm of artificial intelligence (AI), one particular branch, generative AI (GenAI), has been making waves with its innovative approach. Generative AI: The Basics...
