The TipCo team gathered for our annual All Staff meeting to reflect on 2025 and plan for an exciting year ahead. We celebrated accomplishments, welcomed new teammates, shared updates, and reviewed 2026 goals while enjoying time together. It was a meaningful day of reflection and alignment. The future ahead is bright. Here’s a glimpse into […]
TipCo All Staff: Reflecting on 2025, Building Momentum for 2026 Read More »
TipCo is thrilled to share our newest partnership with Johnston County Department of Social Services (DSS) in North Carolina where we’re implementing EVA to support program areas that heavily rely on phone communication, including customer service, intake, eligibility notifications, and general agency announcements. Facing increased service demand including staffing and resource constraints, the agency felt
TipCo Partners with Johnston County DSS to Modernize Service Delivery Read More »
TipCo is excited to announce a new partnership with Olmsted County Family Support & Assistance to implement EVA across the department—including Medicaid, SNAP, Cash Assistance, Childcare, and Child Support programs. “Our clients’ need to connect with us extends beyond the phone bank staffing Monday through Friday 8 a.m. to 5 p.m. The cost of adding even one hour to this availability
Olmsted County Partners with TipCo to Transform Human Services Delivery Read More »
TipCo is thrilled to announce a new partnership with Madison County Department of Social Services (DSS) in New York as they implement EVA to enhance service delivery across their Financial Aid programs, including SNAP, TA, and HEAP. Faced with rising administrative demands and a growing need for personalized client support, Madison County DSS is taking
Madison County DSS Partners with TipCo to Enhance Service Delivery and Efficiency Read More »
TipCo Automated Systems (TipCo), an Ohio-based leader in AI-powered solutions for Health and Human Services (HHS) agencies, is partnering with Clermont County Department of Job and Family Services (JFS) in Ohio to positively impact their workforce and the community they serve. Clermont County JFS is adopting TipCo’s EVA solutions in Medicaid, SNAP, and TANF. EVA, an AI-powered assistant, will work with Clermont County
January 3, 2025– Columbus, TipCo Automated Systems, a company focused on delivering high-value technology solutions for government agencies, joined the Amazon Web Services (AWS) Partner Network (APN) and completed the AWS Foundational Technical Review (FTR) of its EVA solutions. The APN is a global community of AWS Partners that leverage programs, expertise, and resources to
TipCo Automated Systems Joins the AWS Partner Network Read More »
The Aligned Customer-Centered Ecosystem of Services & Supports (ACCESS) initiative is a two-year project led by the American Public Human Services Association (APHSA) in collaboration with the National Association of State Workforce Agencies (NASWA). Its goal is to create a roadmap for modernizing and aligning efforts across human-focused programs to improve customer-centered program design and
Early Insights from the ACCESS Initiative: Summary and Commentary Read More »
Welcome to Saratoga Springs, New York, the captivating destination for the Summer New York Public Welfare Association (NYPWA) conference in upstate New York! As you gear up for a memorable experience at the conference where the theme will be “Refresh, Renew, & Refocus,” don’t miss out on exploring all that this charming city has to
We’re thrilled to share some exciting news—TipCo Automated Services is gearing up for the American Public Human Services Association (APHSA) National Human Services Summit, and we want you to join us on this adventure! This year’s theme, “Shared Vision, Collective Impact: Shaping Our Future Together,” promises an enriching experience that aligns perfectly with our mission.